Information

Booking Policy

Verified logistics · 2026-07-16

Booking runs by email or WhatsApp rather than an instant checkout. Holta depends on river conditions, so we confirm the date is actually runnable before anyone pays.

How a booking is confirmed

Send us your dates, group size and pickup point. We reply with availability and a price, usually the same day. A booking counts as confirmed once we have written back to you, not when you send the request.

Payment

Payment is in cash on the day, in LEK or euro, unless you arrange otherwise with us in advance. There is no booking fee and no deposit for standard group trips. Private charters over six people may need a deposit, and we will say so before you commit.

Group size and pickup

Trips run with a minimum of two people. Pickup is from Tirana, Durres or Gramsh; anywhere else we quote separately. Exact pickup time depends on the season and we confirm it the evening before.

If the river is too high

We will not run the gorge in unsafe water. If conditions rule out the canyon on your date, we offer an alternative date, a different itinerary, or cancel at no cost to you. See cancellations and refunds.

What to bring

Footwear is the one thing we cannot supply. Read what to pack and the safety notes before your trip date.

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Plan your expedition with knowledgeable local experts

Whether you require a specialized high-clearance vehicle transfer, custom group itinerary, or an expert local guide for the deep gorge sections, our team is ready to assist you.

Direct Email Inquiry[email protected]
WhatsApp / Operations Center+355 69 778 9000
Support Hours08:00 - 20:00 Daily (CET)
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